About Scott Mueller
Profile: Scott Mueller is passionate about making a difference for air travelers and their luggage as he has successfully demonstrated for almost 20 years as a veteran of the airline industry. Scott helped thousands of air travelers in his former career as the system manager for baggage services for more than 50 cities. Scott realized his customers all had one thing in common; they did not know the baggage process, their rights or what to do when their luggage was lost, damaged, delayed or pilfered. Scott realized that the information the air travelers needed was both vague at best, and difficult to find. Scott decided the only way to make a difference in the continual spiraling world of baggage handling for the air traveler was to write The Empty Carousel so travelers could make an informed decision and take back some control of their personal property when they travel. Scott served as a member of the Air Transportation Association’s baggage services management council and attended yearly meetings in Washington D.C. Scott has appeared on local and national radio, he was featured on CW 11 News “factfinders” report in New York, and has had multiple interviews with the media.
Website: http://TheEmptyCarousel.com
Latest posts by Scott Mueller:
Luggage “Cops” Will Be Watching You!
June 17, 2008 Filed under: Travel, Uncategorized | Tags: American Airlines, budget, business travel, corporate travel, planning, Technorati, travel agencies, travel budget, travel buz, United airlines, vacation, Wall Street Journal |
Lemmings and Checked and Carry-on Luggage? The choice is yours!!
June 15, 2008 Filed under: Travel, Uncategorized |
How do Airlines Improve Luggage Handling? Simple and it’s Proven, I Will Explain. Justice is Your Right as an Air Travel Consumer, Demand it Now!
June 5, 2008 Filed under: Travel, Uncategorized |
Carry-on luggage and the savvy traveler, are you at risk? You bet you are!
June 3, 2008 Filed under: Uncategorized | Tags: ABC, Air Travel, airline luggage, Airline Statistics, airlines, American, ATA, Baggage fees, Brian Williams, carry-on luggage, CBS, CNBC, CNN, damaged luggage, Delta, DOT, Expedia, fodors, Fromers, Good Morning America, Kayak.com Orbitz, lost luggage, luggage mishandle statistics, NBC, Southwest, The Empty Carousel, The Today Show, Travel books, Travel clubs, Travelocity, US Airways |
Air Travelers, Summer is Upon us. What Should You Safely Pack in Your Checked or Carry-on Luggage For Your Long Awaited Vacation? An Excerpt From Chapter 2 of My Book The Empty Carousel Will Guide You!
May 13, 2008 Filed under: Travel, Uncategorized | Tags: air travel luggage consultant, air travelers bill of rights, airline baggage mishandle statistics, airlines, ATA, budget travel, CNBC, CNN, damaged luggage, delayed luggage, destinations, DOT, Flight Delays, Kelly Rippa, lost luggage, luggage tips, MSNBC, Regis Philbin, Scott T. Mueller, The Empty Carousel, Travel luggage, travel magazines, TSA, Vacations |
Theft of Your Luggage at the Baggage Carousel! See This Video for Yourself on This Topic from CW 11 News “Fact Finders” Report with Emmy Award Winning Reporter Peter Thorne’s Interview With Me
May 8, 2008 Filed under: Travel, Uncategorized |
Almost 5 Million Travelers Stood Facing an Empty Baggage Carousel in 2007, Imagine The Entire City of Los Angeles Deserted!
May 8, 2008 Filed under: Travel, Uncategorized | Tags: Air Travel, airlines, business travel, DOT, Family vacations, lost luggage, luggage locks, luggage theft, mishandled luggage statistics, The Empty Carousel, Travel luggage, TSA |
It is your money! I really need to revisit this new $25 fee airlines are imposing for a second bag checked and I am furious for you and you should be too!!
April 30, 2008 Filed under: Uncategorized |
Airline Travel Consumers, a $25 Second Checked Bag Fee is a Double Edged Sword For You and The Truth Behind The Fee You are Being Forced to Pay For Your Checked Luggage
April 26, 2008 Filed under: Travel, Uncategorized |
Where is the security for your luggage at the carousel?
April 17, 2008 Filed under: Travel, Uncategorized | Tags: Travel, lost luggage, TSA, luggage, airlines, DOT, mishandled baggage statistics, luggage carousel, cancelled flights, ATA, baggage, delayed flights, aviation, passenger bill of rights, IATA, mishandled luggage, Travel industry, travel agencies, Vacations, FAA, Lost, found, News, ABC, MSNBC, CNN, CNBC, CBS, NBC |
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