Directly From Me to You, Get Your Popcorn and Soda And Your Spare Underware:American Airlines Baggage Mess – iReport.com
Howdy air traveler another day in the life of your travel these days. Below is what I left as a comment on the USA Today article on this problem. Enjoy! (This awesome video is at the bottom of this page and the guy did a great job narrating for you.) (A short disclaimer on this video: Although [...]
Read Full Post | Make a Comment ( 2 so far )When you pack your luggage, do you know what your doing? This elderly woman did not have a clue she packed her husband and his dog….
While working as an airline baggage service manager, I received a call one day from a woman who said her bag was lost, that is not uncommon these days as many of you know. She was frantic, so I did what I did best, used empathy (sincerely) and listened to what her itinerary was etc. [...]
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