As a former system manager of baggage services for more than 50 cities, author, consultant to air travelers, speaker, and veteran of the airlines for almost 20 years, I can assure you your attempts to carry your luggage on board a flight is not an end all cure all anymore to your luggage woes. Are [...]
Read Full Post | Make a Comment ( 1 so far )Howdy fellow air travelers and vacationers who no doubt will be heading out to warm destinations especially after the brutal winter and severe weather many of you have experienced this past Winter and Spring. First I would like to take a moment to think of all the people who have suffered losses during these terrible [...]
Read Full Post | Make a Comment ( 1 so far )Putting this problem into perspective for you; 5 Million people is more than the entire city limit population of Los Angeles, Chicago, Houston, Philadelphia, Phoenix, San Antonio, Dallas, and San Jose (Not total of all cities combined but populations of each city listed according to the U.S. Census Bureau is less than number of travelers affected by mishandled luggage in [...]
Read Full Post | Make a Comment ( 1 so far )Air travelers, a lot has changed since 9/11. Do you remember some airports before 9/11 had those “security” people who checked your luggage claim checks against the bags you were taking with you? Where are they now? Who is watching out for your luggage until you claim it at the carousel?
The answer is NOONE is watching out for your luggage [...]
When you pack your luggage, do you know what your doing? This elderly woman did not have a clue she packed her husband and his dog…. « Airtravelluggageconsultant Weblog
Read Full Post | Make a Comment ( None so far )While working as an airline baggage service manager, I received a call one day from a woman who said her bag was lost, that is not uncommon these days as many of you know. She was frantic, so I did what I did best, used empathy (sincerely) and listened to what her itinerary was etc. [...]
Read Full Post | Make a Comment ( None so far )Dear Air Travel Consumer, not that things are getting any better with your checked and carry-on luggage, released today in the Washington Post, airline luggage mishandles are up 8 percent in 2007 from 2006, that is 4.4 million bags mishandled in 2007, that is up from 2006, 2005, 2004………. You get the idea and it [...]
Read Full Post | Make a Comment ( None so far )Air travel consumers, did you know that when you purchase a ticket for traveleing, you are now bound by the airlines “Contract of Carriage” Do you know what information the Contract of Carriage contains regarding your legal rights for delays, cancellations, mishandled baggage, bumping and so much more? Do you know where to find an [...]
Read Full Post | Make a Comment ( None so far )As reported by the New York Times last November 2007 which stated that 5 million travelers last year would have stood at an empty baggage carousel scratching their heads at the end of your travel. How many of you felt this gut wrenching experience and what did it cost you in lost time, vacation time, business time, money, or?
As [...]
Luggage Advice for the Air Travel Consumer
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