Profile: Scott Mueller is passionate about making a difference for air travelers and their luggage as he has successfully demonstrated for almost 20 years as a veteran of the airline industry. Scott helped thousands of air travelers in his former career as the system manager for baggage services for more than 50 cities. Scott realized his customers all had one thing in common; they did not know the baggage process, their rights or what to do when their luggage was lost, damaged, delayed or pilfered. Scott realized that the information the air travelers needed was both vague at best, and difficult to find. Scott decided the only way to make a difference in the continual spiraling world of baggage handling for the air traveler was to write The Empty Carousel so travelers could make an informed decision and take back some control of their personal property when they travel. Scott served as a member of the Air Transportation Association’s baggage services management council and attended yearly meetings in Washington D.C. Scott has appeared on local and national radio, he was featured on CW 11 News “factfinders” report in New York, and has had multiple interviews with the media.
Latest posts by theemptycarousel08:
The Truth and The Causes Behind Airline Mishandled Luggage Statisitics
March 3, 2011 Filed under: Travel |
I Survived the Christchurch Earthquake and My Airline does not Give a Damn
March 2, 2011 Filed under: Travel | Tags: airline luggage, airlines, American Airlines, Brian Williams, Carnival, Christchurch, Cruise ships, damaged luggage, Delta Airlines, Ellen DeGeneres, Fox News, Kayak.com, Lost Luggage statistics, mishandled luggage statistics, New Zealand, New Zealand earthquake, Norweigen Cruise lines, Orbitz, Princess Cruise lines, Royal Caribbean Cruise Lines, Southwest Airlines, surviving Christchurch Earthquake, The Empty Carousel, The Today Show, Travel, United airlines, USA Today, vacation, Walstreet Journal |
Directly From Me to You, Get Your Popcorn and Soda And Your Spare Underware:American Airlines Baggage Mess – iReport.com
July 31, 2008 Filed under: Travel, Uncategorized | Tags: Add new tag, Air Travel, airline luggage, airlines, American Airlines, Associated Press, bags, buddget travel, checked luggage, CNN, cruise critic, delayed luggage, Delta Airlines, Disney Magical Express, DOT, FF Flyer Talk, JFK luggage mess, Lost Luggage statistics, luggage mess, mishandled luggage, MSNBC, New York Times, Orbitz, Scott T. Mueller, shipping luggage, Southwest Airlines, The Empty Carousel, travel agencies, Travel News, Travelocity, USA Today |
Delta Today Announced it is Doubling The Fee For A Second Checked Bag, OUCH!!
July 30, 2008 Filed under: Travel, Uncategorized |
My Cruise is in the Bag Baby, But Where is my Luggage? Oh #!%!!! it is Formal Night Tonight!!
July 23, 2008 Filed under: Travel, Uncategorized | Tags: Air and sea cruise packages, Alaska Cruise, Aruba, Bahamas Cruise, Celebrity Cruise, Cruise Critic.com, Cruise ships, Disney Cruise line, Lost luggage cruising, Mexico, Norwegian Cruise Lines, packing luggage, Ports of call, Princess Cruise, Royal Caribbean Cruise Lines, San Juan, Sea cruise, St. Thomas, The Empty Carousel |
Luggage “Cops” Will Be Watching You!
June 17, 2008 Filed under: Travel, Uncategorized | Tags: American Airlines, budget, business travel, corporate travel, planning, Technorati, travel agencies, travel budget, travel buz, United airlines, vacation, Wall Street Journal |
Lemmings and Checked and Carry-on Luggage? The choice is yours!!
June 15, 2008 Filed under: Travel, Uncategorized |
Carry-on luggage and the savvy traveler, are you at risk? You bet you are!
June 3, 2008 Filed under: Uncategorized | Tags: ABC, Air Travel, airline luggage, Airline Statistics, airlines, American, ATA, Baggage fees, Brian Williams, carry-on luggage, CBS, CNBC, CNN, damaged luggage, Delta, DOT, Expedia, fodors, Fromers, Good Morning America, Kayak.com Orbitz, lost luggage, luggage mishandle statistics, NBC, Southwest, The Empty Carousel, The Today Show, Travel books, Travel clubs, Travelocity, US Airways |
Air Travelers, Summer is Upon us. What Should You Safely Pack in Your Checked or Carry-on Luggage For Your Long Awaited Vacation? An Excerpt From Chapter 2 of My Book The Empty Carousel Will Guide You!
May 13, 2008 Filed under: Travel, Uncategorized | Tags: air travel luggage consultant, air travelers bill of rights, airline baggage mishandle statistics, airlines, ATA, budget travel, CNBC, CNN, damaged luggage, delayed luggage, destinations, DOT, Flight Delays, Kelly Rippa, lost luggage, luggage tips, MSNBC, Regis Philbin, Scott T. Mueller, The Empty Carousel, Travel luggage, travel magazines, TSA, Vacations |