Where is the security for your luggage at the carousel?

Posted on April 17, 2008. Filed under: Travel, Uncategorized | Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , |

Air travelers, a lot has changed since 9/11.  Do you remember some airports before 9/11 had those “security” people who checked your luggage claim checks against the bags you were taking with you? Where are they now? Who is watching out for your luggage until you claim it at the carousel?

The answer is NOONE is watching out for your luggage anymore or anywhere that I have heard of!! This means your bags are at risk until you pick them up yourself………. Why you ask? and what should you do? Allow me to offer some expert advise and clarification of what changed and why.

First of all, the airlines paid for the security companies that checked baggage checks against your luggage. After 9/11 the government abolished privotized security companies.

Two things came into play in 2001, the crash of the tech market and the terrorist attacks against our nation and the commercial airlines.  The airlines were already suffering financially due to the loss of a great deal of business travelers from the tech market crash. Business travelers are the bread and butter to the airlines because they pay the last minute higher priced air fare. Second was the entire nations aviation was halted for the first time in our nations history for 3 days before the first flight resumed.

Costs had to be evaluated and money had to be saved now. One of the first things to go was the baggage ID checkers. Then many airline employees lost their jobs as well due to reductions in force (RIF)

Baggage could stand on its own. Also the luggage security people did not exist at all airports nationwide. Many baggage claim areas at many airports did not have the design to coral so many travelers in a baggage area becuase there also had to be appropriate fire exits etc. There were certain safety criteria that had to be in place for the coral system to effectively work.

There was one airport that had security inspectors in place and a theft ring evloved within the baggage check ID inspectors and they were targeting golf clubs.

I highly doubt you will see this type of security return as airlines are focused mainly on their two highest costs, fuel and labor. And that is why you have to take control and responsiblity for your luggage when you travel. Noone has your best interest at hand with your luggage except you.

What can you do to protect yourself?

  • Don’t pack anything you cannot afford to lose, live without, or seal the deal without it!
  • When you exit the aircraft, make a mad dash to the baggage carousel.
  • If you have to make a restroom stop, do it quickly and preferably once you arrive to the baggage carousel, or take turns if you are with your family, group, or travel companion.
  • Most off-loads of baggage take about 20-25 minutes to arrive to the baggage carousel depending on how many passengers and bags are on your flight will determine more or less time as will the size of the airport and distance from the gate to the terminal.  Small airports take less time to get your bags to the carousel than larger airports will.
  • Mark your luggage so it stands out from the crowd, secure ribbons, colored tape etc. to help you identify it quickly.
  • Stand at the beginning area of the baggage carousel where the bags come out so your luggage does not get caught up traveling around the carousel where others may get to it before you do.
  • If you have an oversize bag such as golf clubs, bikes, surfboards, or other such oversized checked items, ask your airline representative where you can retrieve your item as in most cases a different location for delivery of your item will bu used to drop the items than the carousel where regular sized bags are off-loaded.
  • DO NOT stop to eat, have a meeting, wait for a friend to arrive on their flight, shop, get coffee etc.
  • Hesitation on your part leaves an open opportunity to would be petty thieves to roll off with your luggage and personal property.
  • Maintain vigilance at all times while waiting for your luggage to arrive.
  • When you have your luggage, do not leave it unattended or turn your back on it.  I did that once when I had the old heavy camcorder in the large metal case and set it at my feet then turned my back to it without thinking in a small airport, when I turned around, it was gone, stolen while just inches away from me while I had my back turned. Don’t let it happen to you.

Doing these things will certainly enhance your luggage safety at the carousel. You can read more about these valauble tips and more information you should know when you travel at www.TheEmptyCarousel.com

Safe and happy travels where ever they take you and remember you can always post a comment here or at the website listed above. My advice is always free through these venues and by educating youself on what you can do to protect your property and understanding the entire baggage process will not only benefit you but the entire system of air travel and all parties involved.

Scott T. Mueller

Author The Empty Carousel a Consumer’s Gide to Checked and Carry-on Luggage

www.TheEmptyCarousel.com

 

 

 

 

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Don’t Pack it….Just released from the TSA, Can you afford to lose it?

Posted on April 11, 2008. Filed under: Travel, Uncategorized | Tags: , , , , , , , , , , , , , , , |

This is my damaged bag, what would you do if it were your bag?A special report just released in 2008 from the Transportation Security Administration (TSA) reveals that in a three-year period nearly 42,000 travelers have reported items as lost from their luggage at an estimated value of more than $31 Million. We are not talking lost for a couple of days. We are talking lost for good!! Listed as MIA are medicine, clothing, fine jewelry, laptops, perfume and even cell phones. (Keep in mind that these numbers do not necessarily reflect reports of missing items directly reported to the Air Carriers) The Empty Carousel will teach you how to avoid becoming one of these statistics.

Now I have had folks file claims for “alleged” stolen items out of their bags such as: shirts, shorts, shoes, pants, breast pumps (Yeah that is what I said) dirty underwear, fake boobs used in stage theater for an actress, cameras, keys, marijuana (Yeah that is what I said) People have claimed that their illegal drugs were stolen, medication (legal, that is) wallets, make-up, jewelery and the list goes on and on……..

The question you need to ask yourself is, do you know what items mentioned above would be covered and paid for by the airlines if it was taken from your luggage?

Even of the airline pays your claim, do you really think they pay full value back to you? Folks don’t end up being another victim of theft, know what you can do, ask me here or through my website www.TheEmptyCarousel.com and I will be happy to offer you my expert advise for free.

The problems with your luggage when you travel is getting worse by the day and by the year. It is time to turn the tide of this growing problem and I can help you to do that, it all starts with you becoming a savvy traveler.  More blogs and more interesting stories will be coming so sign up to get this blog and share what you learn or take from it with your friends and family, together we can make a difference. Safe travels to you always.

Scott T. Mueller

Author The Empty Carousel a Consumer’s Guide to Checked and Carry-on Luggage

 

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When you pack your luggage, do you know what your doing? This elderly woman did not have a clue she packed her husband and his dog…. « Airtravelluggageconsultant Weblog

Posted on April 11, 2008. Filed under: Travel, Uncategorized | Tags: , , , , , , , , , , , , , , , , |

When you pack your luggage, do you know what your doing? This elderly woman did not have a clue she packed her husband and his dog…. « Airtravelluggageconsultant Weblog

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Breaking News, Airlines are charging you to mishandle your luggage

Posted on April 10, 2008. Filed under: Travel, Uncategorized | Tags: , , , , , , , , , , , , |

Dear Air Travel Consumer, not that things are getting any better with your checked and carry-on luggage, released today in the Washington Post, airline luggage mishandles are up 8 percent in 2007 from 2006, that is 4.4 million bags mishandled in 2007, that is up from 2006, 2005, 2004………. You get the idea and it is not going to get any better.

United Airlines started charging for a second bag to check for 25.00, since then these carriers have followed on their heals, US Airways, Continental, Northwest, and Delta, don’t think it will end there, I would expect to see most carriers following suit very soon.

The airlines made a bold statement “Airline representatives said they would not refund that charge if the bags are mishandled” Not only do you have mishandled bags but now you are paying for the lack of service, frustration, lost time, lost money, etc.

The only option you have is to understand the system, know what you can do to take back some control, and what to do and what your entitled to if you and your luggage don’t arrive to your destination at the same time.  I wrote a book on this exact topic because I know the only way to turn the tide in this growing problem is to offer you my inside knowledge as a veteran of the airline industry and former System Baggage Service Manager for more than 50 cities.  I am also available through my website to offer you free advice as I am here.

I will act as your luggage consultant for free to help you avoid becoming another statistic and what to do if you are another statistic. Lets start our own grass roots movement to turn the tide in your favor. Hope to hear from you soon.

Scott T. Mueller

Author The Empty Carousel a Consumer’s Guide to Checked and Carry-on Luggage

ISBN: 978-0-9791209-0-9

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Air Travel Consumer Take back your control of your luggage

Posted on April 7, 2008. Filed under: Travel | Tags: , , , , , , , , , , |

As reported by the New York Times last November 2007 which stated that 5 million travelers last year would have stood at an empty baggage carousel scratching their heads at the end of your travel. How many of you felt this gut wrenching experience and what did it cost you in lost time, vacation time, business time, money, or?

As an author on this topic, an expert and veteran of the airline industry, I am trying to turn the tide of this rapidly growing problem and I would like to hear from you and how my expertise with the luggage process can help you and those you know.  

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